At HomeXperts we take great pride in the service we provide. Our objectives are always to achieve the best possible tenant for you, in the shortest possible time, with the least possible inconvenience.
We like to work together with you to achieve these aims and it is in the following areas where you can really help us to help you:
■ Quote a realistic rent from day one, rather than an inflated one that is subsequently reduced. Don’t assume prospective tenants will offer you a lower figure. Quote a realistic rent and expect to achieve it.
■ Ensure we have access to the property at all reasonable times. Holding a key is essential, there is nothing more frustrating than having a keen tenant who is in the area for the day and being unable to show them your house.
■ Freshen up your property with a lick of paint. However, do paint entire walls, not just covering over the marks, as a quick “touch-up” job will look just that. The front door is particularly important, as first impressions really count.
■ Freshly cleaned carpets look superb.
■ If your garden is looking scruffy, a couple of days’ work for a gardener can make a difference and is relatively inexpensive.
■ Avoid accompanying us around the house with a prospective tenant. We are well trained in buyer psychology and overcoming objections, and can show the house to maximum effect. It will also look less crowded. Tenants are also more likely to comment freely out of earshot of the landlord.
■ Any significant defects with the property should be either fully remedied or pointed out to us early on.
■ Never allow a prospective tenant to return to the property without your agent.
■ Remember, many a let has unwittingly been lost by an inexperienced landlord who simply does not have the training to negotiate the best terms.